Maintenance services

Services A and B.

Maintenance is available from Mercedes-Benz Service in two different packages: Service A and Service B. These are performed alternately at regular intervals. You don’t even need to think about these services yourself: the standard service interval indicator in your Mercedes-Benz automatically reminds you of the upcoming appointment.

For your combustion engine

A regular check-up.

As part of the Service A and Service B inspections, our experts will check your Mercedes-Benz thoroughly, change the oil and replace components in accordance with Mercedes-Benz manufacturer guidelines. While various checks are carried out as part of Service A, Service B also includes checks on all vehicle components that relate to your vehicle’s safety and ease of use. This means you can continue enjoying driving your Mercedes-Benz safely and problem-free.

A Mercedes-Benz technician checks a vehicle on the test bench.

A regular check-up.

As part of the Service A and Service B inspections, our experts will check your Mercedes-Benz thoroughly, change the oil and replace components in accordance with Mercedes-Benz manufacturer guidelines. While various checks are carried out as part of Service A, Service B also includes checks on all vehicle components that relate to your vehicle’s safety and ease of use. This means you can continue enjoying driving your Mercedes-Benz safely and problem-free.

A Mercedes-Benz technician checks a vehicle on the test bench.

Inspected with the utmost care.

With Service A and Service B inspections, you and your Mercedes-Benz EQ model are on the safe side. In addition to various checks, EQ-specific vehicle components are also examined, such as the high-voltage battery, the vehicle charge socket and the charging cable. This gives you that peace of mind while you’re driving.

A Mercedes-Benz technician checks a Mercedes-EQ.

Further benefits through Service A and B.

Having your vehicle serviced by a Mercedes-Benz Service Partner lets you benefit from the optional pick-up and drop-off service.

Pick-up & return service

Pick-up & return service.

No time to bring in your Mercedes-Benz for a service? No problem. Our pick-up & return service will be happy to collect your Mercedes-Benz on request – from your home or anywhere else, for example your office or the gym. As soon as your Mercedes-Benz has been serviced, we will return it to you. Please contact your authorised Mercedes-Benz service partner with your requirements.

A woman uses the Mercedes-Benz pick-up & return service.

Mobilo.

If you break down, have an accident or minor mishap or your vehicle is vandalised, our experts throughout Europeensure that you stay mobile. They perform repairs on the spot, provide a replacement vehicle or organize airline tickets. And if you’d rather relax and wait for your vehicle to be repaired, we’re happy to pay for your hotel room.

The Mobilo mobility solution is integrated as standard into every Mercedes-Benz car for the first two years and is renewed free of chargeat Mercedes-Benz after every service – for up to 30 years.

 

The predecessor product MobiloLife is valid for vehicles first registered between 24.10.1998 and 31.03.2008, provided the mobility solution has been regularly renewed by servicing the vehicle at an authorised Mercedes-Benz service partner.

A woman is sitting in a vehicle provided by Mobilo.

Digital Service Report.

The Digital Service Report provides you with a reliable record of the service work carried out. The complete data on the service work carried out is stored securely in the central Mercedes-Benz database for the life of the car. In Mercedes me, you, as the vehicle owner, can view your service data at any time. We always recommend that you keep the last service report, for instance, in case you want to sell the vehicle. If the report gets lost, any Mercedes-Benz partner can provide information on all the vehicle's service data and, if required, generate a complete service history.

A woman is looking at her digital service report on her tablet.

Pick-up & return service.

No time to bring in your Mercedes-Benz for a service? No problem. Our pick-up & return service will be happy to collect your Mercedes-Benz on request – from your home or anywhere else, for example your office or the gym. As soon as your Mercedes-Benz has been serviced, we will return it to you. Please contact your authorised Mercedes-Benz service partner with your requirements.

A woman uses the Mercedes-Benz pick-up & return service.

Other workshop services.

Discover other services for your Mercedes-Benz.