An accident – what now?
| Step 1: | Put on fluorescent jacket, secure the accident site and provide first aid. |
|---|---|
| Step 2: | Report emergency to rescue services or police (if necessary). |
| Step 3: | Enter accident data in accident log. |
| Step 4: | Take photos of vehicles involved in the accident and of the accident site. |
| Step 5: | Phone the Mercedes-Benz service hotline on 00800 1 777 7777*, describe the damage and have your vehicle papers ready. The Mercedes-Benz AccidentAssist arranges the transport of your vehicle to the nearest Mercedes-Benz service outlet, takes care of getting you back on the road and discusses the settlement of claims with your insurance. |
* Free of charge. Fees may apply to telephone calls from mobile phone networks. In non-affiliated European countries: +49 (0)69 95307277
